ÌìÃÀ´«Ã½

Site Information Sheets

Frequently asked questions, and what is provided at each facility.

2026-2027 Session

Conditions of Lease

The 'Conditions of Lease' for your site is the legal document outlining the contractual agreement between a student resident in the accommodation and the University.

Find out more general information about payment schedules and prices:

Conditions of Lease 2026/27

Lease Breach Procedure

Forms and Documents to Download

Placements

Accommodation Transfers

Maintenance Repairs

Leaving Accommodation

Residents who are leaving ÌìÃÀ´«Ã½ accommodation and have been asked by their future landlord to provide an accommodation reference can request one from Accommodation Services. To request a landlord reference, please go to your and follow the link to ‘Landlord Reference Request’.

Accessing Medical Treatment

Insurance

ÌìÃÀ´«Ã½ has partnered with Howden for Students (formerly known as Endsleigh Insurance) to provide our residents with personal contents insurance. Howden for Students is the UK’s No.1 student insurance provider and gives you access to lots of useful products and information to help you through your time at university.

Residents need to download the ‘Howden for Students’ App to access all of the services:

• Submit a Claim - quick access to online claims portal,
• Wellbeing - access to free 24/7 confidential wellbeing support with qualified counsellors,
• Protect and save - discounts on student friendly insurance, plus access to a trade-in portal to get cash for your old devices,
• Student life - top tips to make the most of your time at university,
• Prospects - find out more about graduate, postgraduate study, work experience, internship opportunities and careers.

Bedding Packs

If you are moving into halls and need bedding and kitchen equipment, it’s important to note that local stores may have limited stock available on arrivals weekend.

You can avoid the hassle of shopping by pre-ordering from UniKitOut. Visit UniKitOut to create your perfect move-in kit:

Your pack will then be delivered to your residence before you even arrive - don’t forget to use the promo code ÌìÃÀ´«Ã½10 for a 10% discount.

TV Licensing

Please refer to the TV Licensing website for more information:

Report an Issue

If you have any maintenance issues in your flat it is important you let us know as soon as possible. ÌýIt’s easy to do, just contact the relevant site office or email accommodation@rgu.ac.uk.

Crathie Student Village

Monday - Friday: 8am - 6pm +44 (0) 1224 263995

Garthdee Towers

Email :Ìýaccommodation@rgu.ac.uk

Monday - Friday: 7am - 7pm
+44 (0) 1224 263995 (at Garthdee House Annexe

Saturday: 9am - 6.30pm, Sunday 9am - 3.30pm
+44 (0) 1224 262288 (at Sir Ian Wood Building)

Ramsay

Email :Ìýaccommodation@rgu.ac.uk

Monday - Friday: 9am - 5pm +44 (0) 1224 262130

Woolmanhill

Monday - Friday: 7.30am - 9.30pm
Saturday/Sunday: 8am -Ìý7pm +44 (0) 1224 263091

Out of hours

If you need help outside of office hours there is always someone to assist. ÌýIt may be that you have locked yourself out or you have concerns about another resident.Ìý